PAYMENT AND DELIVERY
PAYMENT
"www.kategatt.fr" provides you with different payment methods. You can select the method of your choice.
Bankcard
"SystemPay called 3D-Secure "
Pay your order by credit card safely with our module "P@yment CIC" via our "CIC Bank" partner.
During the checkout process, you are automatically redirected to the "Kategatt.fr" online payment partner site. The connection is secure. Your bank data does not pass through our site, but are handled directly by the servers of our CIC bank for a safer payment. "P@yment CIC" solution is based on the latest security measures so that you get a reliable payment solution which is frequently updated.
We are affiliated to a verification system called : "3D-Secure".
When paying by credit card via our module "P@yment CIC", a SMS is sent to the mobile phone of the credit card owner with a code to validate the payment. This prevents fraudulent payment in case of theft of your credit card.
Please make sure that you have given the good phone number to your bank. Also, please make sure you have your phone with you at time of payment process. In case of problem with "3D-Secure", you can contact either your bank directly or contact our customer service to change your method of payment.
For a maximum protection, we chose to use "P@yment CIC" as a secure payment solution.
Security is provided via encryption technology "SSL" (Secure Socket Layer) which is currently the most reliable and most widespread on the Internet.
Your credit card number and expiration date are always encrypted and never run unencrypted over the network.
Visa and Eurocard-Mastercard credit cards are accepted. The online payment system uses "3D Secure" Protocol.
Paypal account
Pay your order through PayPal. This can be usefull in case you do not have a credit card, or if you want to pay directly and securely only with your e-mail address. Once your order is placed, you are redirected to the Paypal website. Then you just have to enter your login and password and complete the payment. This process is done under full responsibility of "Paypal.com" website.
SOPALIAM SAS, which is responsible for the "www.kategatt.fr" internet site, will not be held responsible for a payment dispute if it is done through your Paypal account. In case of problem, please contact PayPal directly.
A Paypal payment is instantaneous, identically to credit card payment. Your order will then be processed immediately by our services.
PayPal is the leader in online payment. It allows buyers and sellers to send and receive payments online.
PayPal is a secure service that helps protect your credit card information with the best systems on the market for security and prevention against fraud.
When you use PayPal, your financial information is never shared with us. Once you have chosen to pay by Paypal, you can fill your Paypal login, then confirm, and your purchase is then done securely.
Check
You can pay by check if you wish or if you do not have credit card or Paypal account.
After your order, you are invited to print your order form and mail it along with your payment to the below indicated address.
Please note that an order paid by check will be processed by our shipping service when the payment has been received.
The articles you have ordered are reserved in our stock for a maximum period of 14 days, the time for us to receive the payment.
After this time, the items are put back on sale on the site.
Your order will be processed and shipped as soon as we have received your payment on our bank account.
Please send us a check corresponding to the total amount of your order to:
SOPALIAM SAS
56, Cours Lafayette
69003 Lyon – France
Upon receipt of your check, the payment will be validated and your order immediately shipped.
Please contact our customer service if you need that we e-mail you the order for printing.
DELIVERY
The parcel will be sent to you in maximum a delay of 4 to 5 days from receipt of the order confirmation (if online payment) or upon receipt of your check (if paying by check).
The transport of your parcel will be performed by DPD (formerly Exapaq), a French company and a subsidiary of "La Poste" – French national transport company. EXAPAQ provides transport throughout Europe and throughout the world.
If the name of your country does not appear in the list of countries where transportation cost is immediately calculated, please send us a mail at the following address:
This email address is being protected from spambots. You need JavaScript enabled to view it.
We will be happy to send you a customized proposal for shipping, anywhere in the world.
Upon receipt of your order confirmation by mail, you will be provided a tracking number in order that you are able to follow your parcel shipping.
The tracking of your parcel is available at the following website:
EXAPAQ: EXA-Trace (http://www.exapaq.com/index.php/fr/Suivi-colis/EXA-Trace)